Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Organizations need a process framework for benchmarking, managing processes, and improving performance. Additionally given that the 2015 updates to ISO 9001 standards have a…
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Webinars & Videos|
What's Keeping your Peers Up at Night?: 2017 Process and Performance Management Challenges
In December 2016, APQC's process and performance management group conducted an annual survey to understand the common challenges and priorities of practitioners in 2016, and…
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On January 21, 2016, APQC's Holly Lyke-Ho-Gland, research program manager and process and performance management subject-matter expert, conducted a webinar that revealed the…
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On January 21, 2016, APQC's Holly Lyke-Ho-Gland, research program manager and process and performance management subject-matter expert, revealed the eye-opening results of…
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Webinars & Videos|
What's Keeping Your Peers Up at Night?: 2016's Process and Performance Management Challenges
In December 2015, APQC's process and performance management group conducted an annual survey to understand the common challenges and priorities of practitioners in 2015, and…
