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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos
How Process Frameworks Drive Organizational Success
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Webinars & Videos
Lightning Session: How APQC Members Use Process Frameworks
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Articles
Adventist Healthcare’s Excellence Through Standardizing and Mapping Core Processes
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Articles
Building an Operational Process Model at Raytheon
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Articles
Value Stream Mapping with the Vanguard Group
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Webinars & Videos
From Taxonomy to Process Improvement at University of North Texas
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Articles
Creating End-to-End Processes: How to Use a Process Classification Framework
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Articles
Building Process Maps: How to Use a Process Classification Framework
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Articles
Creating Process Definitions: How to Use a Process Classification Framework
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Articles
Customizing a Process Framework: How to Adapt a Process Classification Framework
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Articles
Adaptation Increases Relevancy
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Articles
Start with Customer-Focused End-to-End Processes
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Articles
The Right Tools Can Make a Difference
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Articles
Best Practices in Process Frameworks: Best Practice Report (Executive Summary)
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Articles
Common Uses of Frameworks
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
