Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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The rise of data-driven decision making in C-suites and boardrooms requires HR become equally data driven. Within the HR function, recruiting is often an early adopter of…
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Organizations today have a variety of tools at their disposal to measure employee satisfaction and loyalty, but none of them come close to the simplicity of Employee Net…
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Tight labor markets in recent years have turned virtually every aspect of talent acquisition into a target for innovation and automation. Combined with the shift toward…
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As part of a multifaceted talent acquisition strategy, an organization’s approach to identifying and connecting with people whose skills match both the present and…
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Talent acquisition and retention, perennially important considerations for executives and boards, are closely tied to employer branding and the candidate experience. To…
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APQC’s global survey of more than 1,000 talent acquisition executives shows that nearly two-thirds of respondent organizations use technology to some extent in selecting…
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In this interview with Kraig Eaton, a principal in Deloitte's HR Transformation practice and a primary author and leader of Deloitte's Human Capital Trends Report, learn how…
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Articles|
What is Microlearning?
Microlearning is a learner-centric method of instruction that presents material in short, focused bursts (typically anywhere from 2-13 minutes) to achieve a specific learning…
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Articles|
How to Deliver Learning Virtually
Experts widely agree that an organization’s digital learning and development resources need to look different than their physical counterparts. Beyond simply changing the…
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Drawing from the results of APQC’s Engagement and the Employee Experience survey as well as advice and insights from subject matter experts, the article will explain: …
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Drawing from the results of APQC’s Engagement and the Employee Experience survey as well as advice and insights from subject matter experts, this article gives a high-level…
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Drawing from the results of APQC’s Engagement and the Employee Experience survey as well as advice and insights from subject matter experts, the article will explain: …
Measure Spotlight Results
(1 - 5 of 644 Results)Percentage of positions for data science, digital skills and other specialty IT skills filled by internal reskilling versus external recruitment for the past 3 years
Total cost to perform the process group "manage employee on-boarding, development, and training" per $1,000 revenue
Number of business entity FTEs per FTEs that perform the process group "manage employee on-boarding, development, and training"
Total cost to perform the process "manage employee performance" per business entity FTE
Average time in days to close an identified skill or capability gap through training for an employee
