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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Building Foundations for Process Excellence at Intel
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Webinars & Videos
World Class Journey- Implementing Business Process Management Across Intel Finance
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Articles
A Focused KM Strategy for Search and Metrics Combats Chaos at Ruckus Networks
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Webinars & Videos
Managing KM Change Amidst Failure and Chaos
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Articles
Fostering a KM Culture: Toyota Motors, Ruckus Networks, and Schlumberger Discuss Ways to Encourage Knowledge Sharing
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Webinars & Videos
Fostering a KM Culture: Toyota Motors, Ruckus Networks, and Schlumberger Discuss Ways to Encourage Knowledge Sharing
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Robotic Process Automation: Trending Tools and Technologies in HR
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Articles
Data and Analytics: Trending Tools and Technologies in HR
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Articles
Advice for Using RPA in HR Shared Services
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Articles
Ten Practices for Building a World-Class FP&A Team
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Webinars & Videos
How RPA Can Transform and Accelerate Shared Services
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Webinars & Videos
How Ericsson Manages Changing Skill Sets and Competencies in Shared Services
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Webinars & Videos
How Ericsson Manages Changing Skill Sets and Competencies in Shared Services
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Webinars & Videos
Ericsson's HR Global Operations Journey
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
