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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos
An Interactive Conversation with 2020 Excellence in KM Recipients
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Articles
Engaging a Global Workforce in Communities of Practice
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Articles
A Well-Designed Launch Process Positions Communities of Practice for Success
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Articles
Communities of Practice Need Defined Roles and Responsibilities
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Articles
Community of Practice Analytics
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Articles
Connecting People Through Communities
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Articles
Social Media Marketing for Communities of Practice
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Articles
Audience Segmentation and Targeted Marketing for Communities of Practice
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Articles
Five Classic Engagement Tactics for Communities of Practice
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Articles
Formal and Informal Ways to Recognize Community Contributions
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Articles
Four Proven Strategies to Evaluate Communities of Practice
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Articles
Provide Training and Guidance for Community of Practice Roles
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Articles
The Role of Enterprise Social Networking in Communities of Practice
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Articles
Using Cloud and Mobile for Communities of Practice
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Articles
Balance Virtual and Face-to-Face Interaction in Communities of Practice
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
