Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
What Supports Accurate Spend Analysis
Supply chain organizations are always looking for greater visibility into spending. Spend analysis enables procurement professionals to identify the value of spending with…
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Tools & Templates|
Now in the Resource Library: Supply Chain Management
This report offers an overview of APQC's Resource Library content in supply chain management published in late 2023 and 2024.You can also find direct links to various…
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Webinars & Videos|
Sustainability in Supply Chains: Navigating the ESG Landscape
In this webinar, Marisa Brown, APQC's Senior Principal Research Lead for Supply Chain Management, co-presented with Craig Moss, Director, Data and Change Management, at the…
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Effective customer service helps ensure that your customers are repeat buyers, your brand maintains a good reputation, and the money you invest in customer service is well…
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Webinars & Videos|
The ESG Gap in Supply Chains
APQC's Senior Principal Research Lead for Supply Chain Management, Marisa Brown, joins Craig Moss, Director, Data and Change Management, at the Digital Supply Chain Institute…
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When leaders think about what they need most to improve their supply chain processes, soft skills like change management and collaboration may not come to mind immediately…
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Webinars & Videos|
State of the Supply Chain 2024
APQC's Senior Principal Research Lead for Supply Chain Management, Marisa Brown, joins Dr. Christian Grandzol from the Nicholas J. Giuffre Center for Supply Chain Management…
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Tools & Templates|
Idea Management and Innovation Approaches for Supply Chain
Almost every organization recognizes that it needs to transfer and reuse institutional knowledge, but many do not know where to start or how to select the best approach for a…
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Tools & Templates|
Collaboration Approaches for Supply Chain
Many supply chain leaders want to facilitate collaboration, but do not know where to start or how to select the best tool/approach for a given scenario. This guide is…
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APQC research consistently shows that a collaborative organizational culture leads to increased productivity, improved cycle times for business processes, and innovation. The…
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Articles|
Retaining Knowledge in the Supply Chain
With a wave of retirements causing a “silver tsunami” and organizations changing rapidly, supply chain leaders are worried about losing critical knowledge. Critical knowledge…
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Tools & Templates|
How to Document Supply Chain Knowledge
Across the supply chain, employees have knowledge in their heads that could—and should—be shared more broadly. Supply chain leaders must provide ways for employees to quickly…
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Collaboration is a cornerstone of supply chain success. Planning and managing supply chains involves stakeholders from multiple functions and geographic areas across and…
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The best-practice organizations in APQC’s Next-Generation Communities of Practice research use their communities to facilitate collaboration across geographic locations, thus…
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In this article, you will learn about the current state of virtual collaboration, what it means for supply chain management, and five keys to leading more successful and…