Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Regardless of spending levels, results improve when a defined strategy and formal business case back KM. In this article, you will learn how much organizations spend on…
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Reports & White Papers|
Defining a Value Proposition and Business Case for Your KM Program
APQC has identified a formal knowledge management (KM) business case as one of three principal drivers of KM success. Does your organization have a business case for KM? If…