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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Picking the Right Measures
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Articles
Fundamentals of Measures: Key Concepts and Terms
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Articles
2021 Performance Management Challenges and Solutions
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Articles
Escaping Process Purgatory: Addressing Process Challenges
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Articles
Balanced Scorecards: Common Measures
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Articles
Next 90 Days Educators ‘Panel Discussion
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Articles
Transforming Operational Excellence and BPM at Capital Group
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Articles
Redesigning Process Audits at Sterlite Technologies Ltd
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Articles
Cultivating A Process Thinking Culture at UPS
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Building Foundations for Process Excellence at Intel
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Articles
Achieving Benchmarking Excellence at Boeing
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Articles
Building A Quality Management System at InnovaPrep
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Selling Business Process Innovation at Salesforce
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Articles
RPA Fundamentals with Slalom Consulting
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
