Resource Library

HR Customer Satisfaction: Survey Highlights

APQC surveyed employees, from across industries and organization sizes, about their experiences with and perceptions of HR at their current employers. This article presents…

Engagement & The Employee Experience: Survey Highlights

Engagement spending is strong, yet engagement programs are falling short of meeting objectives. These are key findings of APQC’s 2019 Engagement and the Employee Experience…

Engagement & Employee Experience Survey Report: Automotive Industry

Find out how organizations in the automotive industry are approaching engagement and the employee experience today. This industry-specific report, based on APQC's 2019 survey…

Engagement & Employee Experience Survey Report: Consumer Products/Packaged Goods Industry

Find out how organizations in the consumer products/packaged goods industry are approaching engagement and the employee experience today. This industry-specific report, based…

Engagement & Employee Experience Spotlights: Financial Services/Banking Industry

Find out how organizations in the financial services/banking industry are approaching engagement and the employee experience today. This industry-specific report, based on…

Engagement & Employee Experience Survey Report: Petroleum/Chemical Industry

Find out how organizations in the petroleum/chemical industry are approaching engagement and the employee experience today. This industry-specific report, based on APQC's…

Engagement & Employee Experience Survey Report: Retail and Wholesale Industry

Find out how organizations in the retail and wholesale industry are approaching engagement and the employee experience today. This industry-specific report, based on APQC's…

Engagement & Employee Experience Survey Report: Services Industry

Find out how organizations in the services industry are approaching engagement and the employee experience today. This industry-specific report, based on APQC's 2019 survey…

Employee Net Promoter Score: Common Questions Answered

Employee Net Promoter Score (eNPS) is a relatively new technique that employers can use to fortify their employee engagement strategies. This article answers common questions…

Engagement & The Employee Experience: Survey Report

Find out how organizations are approaching engagement and the employee experience today. Based on APQC's 2019 survey of more than 200 professionals, this report explores: …

7 Techniques to Keep Your Employee Engagement Strategy Up to Date

Worker's today have many options when it comes to choosing where they work. But, employers have options too--options when it comes to engaging and retaining employees. Learn…