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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
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Articles
How Bechtel Promotes KM Using Change Management
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Articles
In The Pursuit of Excellence at Webber (Webinar Summary)
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Articles
Strengthening Communities with Low Burden, High Impact Webinars (Community Call Summary)
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Articles
Using Change Management in KM at Consolidated Contractors Co.
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Articles
Recording, Disseminating, and Reusing Knowledge at Odebrecht
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
