
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Innovating Through KM at the U.S. Army Engineer Research and Development Center
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Articles
Fostering a KM Culture: Toyota Motors, Ruckus Networks, and Schlumberger Discuss Ways to Encourage Knowledge Sharing
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Articles
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
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Reports & White Papers
Using Knowledge-Sensitive Measures to Evaluate KM's Impact in STEM Disciplines
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Articles
Making the Case for KM to STEM Workers and Leaders
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Reports & White Papers
Rewards and Retention Practices Report: Automotive Industry
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Reports & White Papers
Supply Chain Planning Practices: Cross-Industry
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Reports & White Papers
Engagement & Employee Experience Survey Report: Automotive Industry
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Reports & White Papers
HR Technology and Analytics Practices: Automotive Industry
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Reports & White Papers
Trends in Data Analytics Survey Summary: Manufacturing Sector vs. Services Sector
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Articles
Changing Culture and Driving Engagement with the Community Roundtable
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Reports & White Papers
Operational KPI Benchmarking: Survey Summary
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Articles
Analyzing Knowledge Risks and Gaps
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Articles
Knowledge Mapping in Action (Executive Summary)
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Reports & White Papers
Knowledge Mapping in Action (Best Practices Report)
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration