Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
This is a common question and for good reason. On the surface, it has a simple and straightforward answer. At its core, it can only be answered with careful consideration…
-
Reports & White Papers|
Reward and Retention Practices Report: Services Industry
APQC conducts ongoing OSB survey research on rewarding and retaining employees to help organizations assess the structure, performance, and practices of their reward and…
-
Reports & White Papers|
Rewards and Retention Practices Report: Automotive Industry
APQC conducts ongoing OSB survey research on rewarding and retaining employees to help organizations assess the structure, performance, and practices of their reward and…
-
Reports & White Papers|
Rewards and Retention Practices Report: Consumer Products/Packaged Goods Industry
APQC conducts ongoing OSB survey research on rewarding and retaining employees to help organizations assess the structure, performance, and practices of their reward and…
-
Advances in technology and analytics present many opportunities to increase the efficiency and effectiveness of HR. The Trending Tools and Technologies in HR series uses APQC…
-
Advances in technology and analytics present many opportunities to increase the efficiency and effectiveness of HR. The Trending Tools and Technologies in HR series uses APQC…
-
Reports & White Papers|
Engagement & Employee Experience Survey Report: Automotive Industry
Find out how organizations in the automotive industry are approaching engagement and the employee experience today. This industry-specific report, based on APQC's 2019 survey…
-
Reports & White Papers|
Engagement & Employee Experience Survey Report: Consumer Products/Packaged Goods Industry
Find out how organizations in the consumer products/packaged goods industry are approaching engagement and the employee experience today. This industry-specific report, based…
-
Reports & White Papers|
Engagement & Employee Experience Survey Report: Services Industry
Find out how organizations in the services industry are approaching engagement and the employee experience today. This industry-specific report, based on APQC's 2019 survey…
-
Reports & White Papers|
HR Technology and Analytics Practices: Consumer Products/Packaged Good Industry
In this report based on APQC's Open Standards Benchmarking in human capital management, find out how far organizations in the consumer products/packaged good industry have…
-
Reports & White Papers|
HR Technology and Analytics Practices: Automotive Industry
In this report based on APQC's Open Standards Benchmarking in human capital management, find out how far organizations in the automotive industry have progressed in adopting…
-
Reports & White Papers|
HR Technology and Analytics Practices: Services Industry
In this report based on APQC's Open Standards Benchmarking in human capital management, find out how far organizations in the services industry have progressed in adopting…
-
Reports & White Papers|
HR Shared Services Organizations: Consumer Products Industry Survey Summary Report
Find out what superior HR shared services performance looks like in the consumer products/packaged goods industry in terms of cost, efficiency, productivity, and…
-
Reports & White Papers|
Blueprint for Success: Training and Development
APQC’s Training and Development Blueprint for Success offers tools and techniques for fine-tuning learning processes to generate maximum value from limited resources. Inside…
-
Articles|
Aligning HCM Strategy with Business Needs
The HR function should collaborate with business leaders in determining an organization’s HCM needs. Such an assessment begins with HR aggregating the multiple inputs driving…
Measure Spotlight Results
(1 - 5 of 611 Results)Number of business entity employees per FTE that performs the process group "develop and manage human resources (HR) planning, policies, and strategies"
Number of business entity employees per FTE that performs the process group "redeploy and retire employees"
Number of business entity employees per FTE that performs the process group "reward and retain employees"
Number of business entity employees per FTE that performs the process group "recruit, source, and select employees"
Outsourced cost to perform the HR function as a percentage of total HR function cost
