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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Building Foundations for Process Excellence at Intel
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Articles
RPA Fundamentals with Slalom Consulting
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Articles
Building A Quality Management System at InnovaPrep
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Webinars & Videos
World Class Journey- Implementing Business Process Management Across Intel Finance
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Webinars & Videos
How to Use RPA & AI to Hyper-automate Your Processes: Drive Productivity Up and Costs Down
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Webinars & Videos
Launching the Right Quality Initiatives
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Articles
Why Senior Process Analyst Steve Slate Won't Stop Fixing Broken Processes
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Articles
Developing an Enterprise Perspective with HR Process Analysis and Design Specialist Sajjad Shaikh
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Articles
The Cost of Poor Quality and Why it Matters
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Articles
Leading Change Management with a Practitioner's Perspective
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Articles
Three Recommendations for Leveraging Lean in Transactional Processes
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Webinars & Videos
Process and Performance Management Challenges and Solutions for 2018
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Articles
Certification Requirements and Process Frameworks (Executive Summary)
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Reports & White Papers
Auditing the Smart Way: Combining Certification Standards with Process Frameworks
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Webinars & Videos
Coordinating between Improvement Disciplines to Add Value to Your Organization
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
