Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Process automation has nearly limitless potential as a means of improving efficiency, reducing errors, and saving time and money. However, most organizations have neither the…
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Couple the expanded potential with the growing accessibility and maturity of RPA technologies, and RPA is quickly becoming a staple of the process management toolbox. APQC…
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The energy and utility industry faces an unprecedented confluence of external forces. Market, environmental, geopolitical, regulatory, technical and technological, and socio…
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Articles|
Self-Assessing Your Cybersecurity Risks
Worried about whether your data is at risk for a cyber-attack or data breach? The finance function can and should play a critical role in safeguarding an organization’s…
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Webinars & Videos|
Self-Assessing Your Cybersecurity Risks
Worried about whether your data is at risk for a cyber-attack or data breach? In this APQC webinar, guest speaker Donny C. Shimamoto (founder and managing director of…
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Webinars & Videos|
Seven Truths About the Current State of Digital Transformation
In this APQC webinar sponsored by Esker, Marisa Brown (APQC's senior principal research lead for supply chain management) shares trends and results from APQC’s digital…
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There is no denying that people are becoming more and more connected in today’s digital world. In this interactive workshop, technology leader and entrepreneur Chris Dancy…
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Webinars & Videos|
Embracing Minecraft and Innovative Technologies
From a July 2019 webinar, learn about the UN-Habitat’s Block by Block program, an initiative that uses technology in innovative ways to facilitate public space improvements…
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Articles|
How to Use Chatbots for Knowledge Management
Chatbots have tremendous potential for knowledge management because they allow employees to access knowledge at any time and without having to wade through pages of search…