Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Articles|
Total Cost of Supply Chain Planning
Supply chain planning begins with a solid understanding of organizational and business strategy and then translating that strategy into the full spectrum of supply chain…
-
Articles|
KM and Technology: Navigating Disruption
In today's fast-paced world, technological advancements are disrupting the traditional ways of knowledge management. It has created new opportunities for practitioners to…
-
APQC conducted its annual research survey in early 2024 to determine Knowledge Management professionals' top objectives and priorities. The survey asked KM respondents to…
-
To withstand today’s supply chain challenges and flourish in the face of future disruptions, supply chain organizations and their teams need to make fundamental changes to…
-
Articles|
How to Get Employee Buy-in for Measurement
For measurement to lead to tangible improvement, an organization must communicate with staff about the measures, align them with strategic objectives and actual work, analyze…
-
Process frameworks help organizations to clarify their processes, better understand the connectivity of processes at a high level, search for process improvement…
-
To monitor performance of inbound deliveries process, many facilities use the metric dock-to-stock cycle time as a key performance indicator. Ensuring products are received…
-
Articles|
Pick-to-Ship Cycle Time
APQC's perspective on metric data from APQC's Open Standards Benchmarking in Logistics related to pick-to-ship cycle time in hours.
-
Metric data from APQC's Open Standards Benchmarking in logistics reveals how organizations perform regarding the number of full-time equivalent employees (FTEs) in the…
-
Articles|
Logistics Tune-Up Diagnostic
Examine four essential metrics included in this diagnostic to ensure that your practices will keep you running ahead of the competition. APQC's Logistics Tune-Up Diagnostic…
-
When customers place an order, they expect perfection. Having grown accustomed to ever-faster order deliveries, customers have high expectations that every order will be…
-
APQC's perspective on metric data from APQC's Open Standards Benchmarking in Logistics related to total cost to perform the process group "manage logistics and warehousing"…
-
Financial reporting provides critical business intelligence that helps organizations to drive investment, secure credit, maintain compliance, and more. While the financial…
-
Articles|
Procurement Tune-Up Diagnostic
Examine the procurement key performance indicators included in this diagnostic to ensure that your practices will keep you running ahead of the competition. Click here to…
-
Staff productivity is an important factor in determining the performance of sourcing and procurement. A key productivity performance indicator for the procurement function is…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.