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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
4 Recommendations for Designing Excellent KM Portals
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Articles
Listen to Peers When Selecting Cloud Vendors
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Presentation Slides
The Mercer Brain: The Brain Behind Content Findability
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Presentation Slides
Content and Collaboration in the Cloud: Community Call Slides
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Articles
How to Use Chatbots for Knowledge Management
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Articles
How AI Supports Knowledge Discovery at the Society for Petroleum Engineers
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Presentation Slides
Powering Knowledge Discovery and Knowledge Flow with Artificial Intelligence
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Articles
How Cognitive Computing Will Revolutionize Enterprise Search
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Articles
How Cognitive Computing Will Supercharge the Next Generation of Digital Sidekicks
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Articles
How Cognitive Computing Supports Expertise Location
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Articles
How Cognitive Computing Supports Data-Driven Visualization
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Presentation Slides
Innovative and Emerging KM Technologies
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Articles
Iknow Describes Innovative and Emerging KM Technologies
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Presentation Slides
Leveraging SharePoint for Engaging and Cost Effective KM Tools
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Articles
Conduct IT Needs Assessments for KM and Integrate KM Tools Into the Overall IT Strategy
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
