Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
Delivering KM Value During Crises and Chaos
In today’s organizations, jarring, rapid-fire change is becoming the new normal. This means that KM teams must learn to thrive amidst a barrage of mergers, acquisitions,…
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Articles|
Keeping an Established KM Program Relevent
In an interactive “Think Tank” session at APQC's 2019 KM Conference, participants discussed challenges and potential solutions for sustaining successful KM initiatives…
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Articles|
Combatting Knowledge Hoarding
At APQC’s 2019 KM Conference, participants joined an interactive Think Tank session to discuss knowledge-sharing challenges and brainstorm potential solutions for combating…