
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Seven Truths About the Current State of Digital Transformation
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Articles
Defining, Collecting, and Organizing Your Digital Life
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Presentation Slides
Data and You: Finding, Collecting & Organizing a Life
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Presentation Slides
Embracing Minecraft and Innovative Technologies (Slides)
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Articles
How to Use Chatbots for Knowledge Management
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Presentation Slides
Powering Knowledge Discovery and Knowledge Flow with Artificial Intelligence
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Presentation Slides
Setting up a Community of Practice for Data Scientists
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Articles
How AI Supports Knowledge Discovery at the Society for Petroleum Engineers
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Articles
People-Driven Communities of Practice at BBVA
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Presentation Slides
Blockchain: Assessing the Realities and Opportunities of Implementation in Supply Chains (Slides)
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Articles
Make Success Automatic: Best Practices in Robotic Process Automation (Executive Summary)
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Articles
Digital Business Automation with Clay Richardson
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Articles
Robotic Process Automation Trends and Development with Dell-EMC's Tilak Banerjee
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Articles
Process Frameworks: Faster Process Automation Without Sacrificing Stability
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Articles
Picking the Right Criteria for Process Automation
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)