Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Process is the thread that connects the overall strategy and vision of an enterprise to the day-to-day operations of its members. But as an organization gets larger and more…
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APQC monitors the state of adoption of emerging technologies across the supply chain. One of the key technologies we’ve been keeping an eye on is robotic process automation …
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Presentation Slides|
Improve Project Success with a Process Framework
In these presentation slides Lawrence Dillon, CEO of ENKI LLC and Paul Dandurand, CEO of PieMatrix will discuss how they use APQC’s Process Classification Framework (PCF)® to…
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To keep pace with evolving business needs, KM professionals must continually broaden and deepen their skills. In June 2022, APQC hosted a roundtable discussion facilitated…
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Presentation Slides|
Narrative Thinking: Collaboratively Navigating Uncharted Terrain
Lance Weiler’s experience as a Hollywood innovator and director of Columbia University’s Digital Storytelling Lab has given him a unique perspective on: Incorporating…
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Articles|
Sustainability in Industrial Products
Supply chain leaders are well-positioned to play a critical role in helping organizations achieve their sustainability goals, especially by virtue of their work with…
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Supply chain leaders are well-positioned to play a critical role in helping organizations achieve their sustainability goals, especially by virtue of their work with…
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Articles|
Procurement’s Role in Sustainability
Procurement is well-positioned to play a critical role in helping organizations achieve their sustainability goals through more sustainable purchasing decisions and…
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At the end of 2021, APQC conducted its annual Supply Chain Challenges and Priorities survey. Each year APQC surveys a group of globally diverse, cross-industry supply chain…
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In response to social movements spurred by the murder of George Floyd in 2020 and trends like the Great Resignation, employees, prospective employees, and customers are all…
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In January 2022, APQC hosted Sarah Mushtaq (Consultant, KJI Consulting Collective) and Melinda Munro (Consultant, Munro Strategic Perspective) for a webinar about how…
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Presentation Slides|
Process and Performance Management for Diversity and Equity
Process tools are typically used for service improvement and cost saving, but they are also ideal for evaluating an organization's ability to deliver on diversity and equity…
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This article discusses the benefits of using a process framework for discovery and standardization. Organizations that use a framework for this purpose typically prioritize…
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Articles|
Process is the Key to ESG Reporting
In October 2021, APQC’s Mercy Harper and Marisa Brown created a podcast about building a strategy for ESG reporting with Deep Parekh, founder and managing partner at Epistemy…
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Presentation Slides|
Process Frameworks: Elements of Better Process Pursuits
In this webinar, APQC’s Mellissa Creppel and Holly Lyke-Ho-Gland share findings from a recent survey exploring how organizations use process frameworks, the common adoption…
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