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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Listen to Peers When Selecting Cloud Vendors
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Presentation Slides
Content and Collaboration in the Cloud: Community Call Slides
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Articles
"Manage Enterprise Information" Tune-up Diagnostic
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Articles
Manage Enterprise Information Cost per $1,000 Revenue
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Articles
Manage Enterprise Information FTEs per $1 Billion Revenue
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Articles
Percentage of Data and Content Managed as Enterprise Information Assets
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Articles
Why Organizations Should Prioritize Information Management and Delivery
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Articles
The Mobile Office Goes Mainstream
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Articles
Conduct IT Needs Assessments for KM and Integrate KM Tools Into the Overall IT Strategy
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
