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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Advice for Using RPA in HR Shared Services
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Articles
Ten Practices for Building a World-Class FP&A Team
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Presentation Slides
How RPA Can Transform and Accelerate Shared Services
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Presentation Slides
The Evolution of the Finance Talent Development Programs at Verizon (Slides)
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Articles
Competency Management in Shared Services at Ericsson
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Articles
Moving to HR Global Operations at Ericsson
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Presentation Slides
Ericsson's HR Global Operations Journey (Slides)
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Articles
Payroll Management: Cost, Solution, and Risk
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
