
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Business Process Management Organization: Models for Success
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Articles
My Favorite Tool In the Process Toolkit Panel Discussion
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Articles
Building a Process Toolkit to Challenge the As-Is
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Articles
Building Foundations for Process Excellence at Intel
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Presentation Slides
Process Toolkit to Challenge the As-Is
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Presentation Slides
World Class Journey- Implementing Business Process Management Across Intel Finance
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Demand Planning Challenges and Trends: Electronics Industry
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Presentation Slides
How PepsiCo Is Transforming the Traditional Employee Survey
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Articles
How Corporación Multi Inversiones (CMI) Leverages Super Users for Knowledge Transfer
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Presentation Slides
10 Reasons Why You Need a Super User Network A-SAP
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Presentation Slides
Blockchain: Assessing the Realities and Opportunities of Implementation in Supply Chains
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Articles
Identifying and Prioritizing Critical Knowledge at Kraft Foods
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Articles
How Bechtel Promotes KM Using Change Management
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Presentation Slides
Changing Behaviors and Normalizing KM Across Your Organization
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement