Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
As part of APQC’s 2020 KM Conversations webinar series, experienced KM practitioners gathered to lead a discussion on emerging technologies for KM and how to scope, implement…
-
Knowledge management (KM) has a natural affinity with science, technology, engineering, and math (STEM) disciplines. However, STEM workers themselves may not know what KM is,…
-
Presentation Slides|
Exploring Excellence in Knowledge Management
In 2019, APQC launched its Excellence in Knowledge Management award to recognize organizations with mature KM capabilities in the areas of strategy, people, process, and…
-
To BBVA Knowledge Mangement Specialist Antonio Moneo, digital banking tools are making competition for clients more intense than ever. Organizations that cannot adapt quickly…
-
Guatemala-based Corporación Multi Inversiones (CMI) is an agro-industrial corporation with two broad business areas: foods and capital. At APQC’s 2019 KM Conference, CMI…
-
Presentation Slides|
Setting up a Community of Practice for Data Scientists
This presentation from APQC's 2019 KM Conference describes the process for how BBVA set up a global community of practice for its data scientists. The community is based on…
-
Presentation Slides|
10 Reasons Why You Need a Super User Network A-SAP
In this presentation from APQC's 2019 KM Conference, CMI’s Diego Alvarado gives insights into why implementing a super user network at CMI helped the organization to manage…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.