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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Building Foundations for Process Excellence at Intel
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Presentation Slides
World Class Journey- Implementing Business Process Management Across Intel Finance
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Articles
Managing a Finance Career, with Ganesh Panchanathan
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Articles
Building an International Treasury Operation at a Multinational Technology Company
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Articles
A Focused KM Strategy for Search and Metrics Combats Chaos at Ruckus Networks
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Presentation Slides
Managing KM Change Amidst Failure and Chaos
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Articles
Fostering a KM Culture: Toyota Motors, Ruckus Networks, and Schlumberger Discuss Ways to Encourage Knowledge Sharing
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Robotic Process Automation: Trending Tools and Technologies in HR
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Articles
Data and Analytics: Trending Tools and Technologies in HR
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Articles
Advice for Using RPA in HR Shared Services
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Articles
Ten Practices for Building a World-Class FP&A Team
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Presentation Slides
Designing a World Class Opportunity to Order Process
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Articles
Standardizing and Optimizing the Opportunity-to-Order Process at Cherwell Software
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Presentation Slides
How RPA Can Transform and Accelerate Shared Services
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
