Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
Influencing Change through Process Visualization
In The Vanguard Group’s old state, it was operating in business silos. It was a very inefficient process which led to multiple handoffs; a staggering 45 percent of work was…
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Articles|
Value Stream Mapping with the Vanguard Group
In The Vanguard Group’s old state, it was operating in business silos. It was a very inefficient process which led to multiple handoffs; a staggering 45 percent of work was…
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What can you do when a lack of role clarity negatively affects the productivity, effectiveness, and engagement of employees? This PPM conference summary shares how Rockwell…
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Presentation Slides|
You Can't Have One Without the Others: Knowledge, Process, and Change Management for Improvements
What can you do when a lack of role clarity negatively affects the productivity, effectiveness, and engagement of temployees? This PPM conference presentation shares how…
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This article summarizes a webinar from Royal Bank of Canada (RBC). Representatives from RBC shared how the organization has supported employees to embrace agile ways of…
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Presentation Slides|
Engaging Employees in Agile at Royal Bank of Canada
This webinar discusses how Royal Bank of Canada (RBC) has supported employees to embrace agile ways of working to get innovative customer products and services out to the…
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Presentation Slides|
Engaging Employees in Agile at Royal Bank of Canada
This webinar discusses how Royal Bank of Canada (RBC) has supported employees to embrace agile ways of working to get innovative customer products and services out to the…
