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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos
An Interactive Conversation with 2020 Excellence in KM Recipients
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
How to Build KM into Daily Work: Executive Summary
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Articles
Embed KM Support Roles in the Business
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Articles
Integrate KM into Performance Evaluations and Criteria for Career Progression
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Articles
Build KM into the Structures That Define and Guide Work
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Articles
Make It Easy to Contribute, Access, and Reuse Enterprise Knowledge
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Articles
Design KM Solutions to Tackle a Clear Business Problem
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Presentation Slides
Tips to Motivate Knowledge Sharing and Reuse
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Webinars & Videos
Tips to Motivate Knowledge Sharing and Reuse (Community Call)
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Articles
How to Engage Business Stakeholders in Knowledge Mapping
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Articles
Five Classic Engagement Tactics for Communities of Practice
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Articles
Provide Training and Guidance for Community of Practice Roles
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Articles
Encouraging Millennials to Collaborate and Learn on the Job
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
