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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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  • Presentation Slides
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    Wikimedia Loves Knowledge

    These are the slides from APQC's February 2016 KM Community Call. What can be learned from the Wikimedia Foundation which hosts Wikipedia and relies on global volunteer…