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Resource Library

APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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  • Presentation Slides

    Wikimedia Loves Knowledge

    These are the slides from APQC's February 2016 KM Community Call. What can be learned from the Wikimedia Foundation which hosts Wikipedia and relies on global volunteer…