Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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A skills taxonomy is a standard framework that provides a common language for skills and maps their connection to other skills as well as jobs. With a common language to…
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HR Strategy and Planning Productivity
In evaluating HR process group and process performance, HR staff productivity is an essential consideration. Generally speaking, high levels of HR staff productivity can…
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HR Strategy Cost per Employee
Having a well-designed and executed HR strategy has been linked with competitive advantage, improved financial outcomes, and superior shareholder returns. To fully reap these…
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HR Strategy Cost Per $1,000 Revenue
One of the first metrics that executives tend to look at when evaluating the performance of corporate functions or processes, such as HR processes, is cost. The measure Total…
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Efficiency of HR Strategy and Planning
Organizations that are efficient in HR strategy and planning deliver the human capital contributions that the business needs in ways that make the best use of HR time and…
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Tools & Templates|
HR Strategy: Example
Following is an example of a completed HR strategy document. Use it as a guide to document your organization’s HR strategy in APQC’s HR Strategy Template.
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Keys to Implementing HR Strategy
An HR strategy is the combination of HR and people initiatives that are necessary to deliver on an organization’s business strategy. It directly informs how an organization…
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Tools & Templates|
HR Strategy: Template
Use this editable template to document the HR strategy for your organization, line of business, and/or business unit. For an example of a completed document, see APQC's HR…
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HR Strategy and Planning Tune-Up Diagnostic
Having a well-designed and executed HR strategy has been linked with competitive advantage, improved financial outcomes, and superior shareholder returns. To fully reap these…
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Measuring HR Effectiveness
When it comes to evaluating the value of a support function like HR, it’s important to look beyond operational tasks and realize that HR exists to achieve the short-term and…
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Tools & Templates|
Setting the HR Strategy Checklist
Using APQC's Process Classification Framework®, this checklist walks users through the key steps involved in setting HR strategy.
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HR should be a key player when it comes to both setting and meeting overall objectives of your organization. To do this, HR strategy must be aligned with organizational…
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Tools & Templates|
Interactive HR Strategy and Planning Tune-up Diagnostic
The process group “Develop and manage HR planning, policies, and strategies” represents the overarching strategy and planning setting for the HR function at the beginning of…
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Developing the HR Talent Pipeline
In the everyday course of devising HR strategies that align with corporate goals, anticipating future workforce needs across departments, and hiring, developing, and engaging…
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How to Develop an HR Business Case
Find out what APQC’s Open Standards Benchmarking research has to report regarding HR's use of formal business cases. Then learn how to craft an effective HR business case-…
