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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Building a Business Case for Knowledge Management
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Reports & White Papers
Defining a Value Proposition and Business Case for Your KM Program
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Articles
Focus on Your KM Business Case, Not Your KM Budget
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Articles
Selling Knowledge Management to Employees
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Articles
Securing and Sustaining Support for Your KM Program
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Articles
Determine the Knowledge Management Value Proposition for the Organization and Employees
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Articles
How Knowledge Mapping Solves Business Problems
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Presentation Slides
Analyzing the KM Achievement Gap
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Articles
Managing Project Knowledge Offers Three Distinct Levels of Benefits
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Articles
Iknow LLC Discusses Building Leadership Support and Maximizing the Value of a KM Program
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Presentation Slides
Analyzing the KM Achievement Gap: Are We Getting the Most Out of Our KM Programs?
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Articles
Using KM to Accelerate Learning at FMC Technologies
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Presentation Slides
Designing a KM Program With Strong Adoption, Leadership Alignment and Concrete Metrics
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Articles
Designing a KM Program With Strong Adoption, Leadership Alignment and Metrics at Hewlett Packard Enterprise
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Presentation Slides
Leveraging SharePoint for Engaging and Cost Effective KM Tools
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
