
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Selling Knowledge Management to Employees
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Articles
Securing and Sustaining Support for Your KM Program
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Articles
How Knowledge Mapping Solves Business Problems
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Articles
Building a Business Case for Knowledge Management: Building Your Knowledge Management Capabilities
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Presentation Slides
Analyzing the KM Achievement Gap (Slides)
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Articles
Managing Project Knowledge Offers Three Distinct Levels of Benefits
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Articles
Iknow LLC Discusses Building Leadership Support and Maximizing the Value of a KM Program
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Presentation Slides
Analyzing the KM Achievement Gap: Are We Getting the Most Out of Our KM Programs? (Slides)
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Articles
Using KM to Accelerate Learning at FMC Technologies
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Presentation Slides
Designing a KM Program With Strong Adoption, Leadership Alignment and Concrete Metrics
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Articles
Designing a KM Program With Strong Adoption, Leadership Alignment and Metrics at Hewlett Packard Enterprise
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Presentation Slides
Leveraging SharePoint for Engaging and Cost Effective KM Tools
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Reports & White Papers
Accelerators of Knowledge Management Maturity: Insights from APQC’s KM Capability Assessment Tool (Report)
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Presentation Slides
The Power of Knowledge Management in Oil and Gas (Slides)
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Articles
The Power of Knowledge Management in Oil and Gas (Summary)
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)