Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
Digital and Its Role in Process Webinar
Understanding how digital tools and technologies impact process and performance management (PPM) and the organizations they support is crucial to enable our members to be…
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Articles|
Defining AI and Process Automation
According to APQC research, AI and process automation are the top two competencies for process professionals to develop in the next eighteen months. In February 2024, Madison…
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According to APQC research, AI and process automation are the top two competencies for process professionals to develop in the next eighteen months. In February 2024, Madison…
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Articles|
Preparing for AI and Process Automation
According to APQC research, AI and process automation are the top two competencies for process professionals to develop in the next eighteen months. But before implementing a…
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Reports & White Papers|
Digital and Its Role in Process: Survey Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Presentation Slides|
2024 Supply Chain Priorities, Challenges, and Trends
These presentation slides correspond to a February 2024 webinar where Marisa Brown, APQC's Senior Principal Research Lead for Supply Chain Management, presented insights and…
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In its 2024 Supply Chain Management Priorities and Challenges research, APQC asked supply chain professionals about their expectations and trends for the year ahead. With…
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Reports & White Papers|
2024 Supply Chain Priorities and Challenges: White Paper
In its 2024 Supply Chain Management Priorities and Challenges research, APQC asked supply chain professionals about their expectations and trends for the year ahead. With…
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With each new year comes a new (and/or continuing) set of supply chain successes and challenges. In early 2024, geopolitical developments and technological advances continue…
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Reports & White Papers|
Driving Innovation through Process Management: Realizing the Potential of Digital Transformation
Companies must apply their innovation capabilities in an agile way to achieve an immediate impact while preparing for disruptive improvements. This is especially important…
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Reports & White Papers|
Digital Transformation of Business Process Governance
Appropriate business process management (BPM) capabilities have a significant impact on the value achieved through digitalization. This is especially true for establishing…
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Reports & White Papers|
Appropriate Process Standardization
Realizing the right process standardization has a significant impact on the performance of companies. It has become especially important as a foundation to deliver efficient…
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Reports & White Papers|
2024 Supply Chain Priorities and Challenges: Cross-Industry Report
APQC concluded its tenth annual Supply Chain Management Priorities and Challenges research in early 2024. This report includes insights on organizations’ supply chain…
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Presentation Slides|
The Role of Technology in KM: Adapting to Disruptions and Transforming Culture
In today's fast-paced world, Knowledge Management practitioners are confronted with constant disruptions and opportunities created by outdated systems and new technology, as…
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Articles|
The Role of Technology in KM
AI and other technologies transform how people find and share knowledge in organizations. KM teams drive adoption while facing challenges such as leaders not seeing the value…