Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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APQC spoke with a range of successful KM leaders, including winners of its 2019 Excellence in Knowledge Management Award and participants in its 2019 KM Advanced Benchmarking…
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Presentation Slides|
Delivering KM Value During Crises and Chaos
In today’s organizations, jarring, rapid-fire change is becoming the new normal. This means that KM teams must learn to thrive amidst a barrage of mergers, acquisitions,…
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Articles|
Applying Agile in Knowledge Management
Agile—a project management paradigm that stresses iteration, collaboration, self-organization, and customer-centricity—is taking the business world by storm. In this article,…
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Presentation Slides|
KM Reinvention: Faster, Tougher, Smarter
Change is inevitable. Even when everything is going well and you're at the top of your KM game, you can be sure that tomorrow will not look like today. Whether driven by a…