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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
What's Keeping Your Peers Up at Night?: 2016's Process and Performance Management Challenges
In December 2015, APQC's process and performance management group conducted an annual survey to understand the common challenges and priorities of practitioners in 2015,…
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APQC's Seven Tenets of Process Management (strategic alignment, governance, process models, change management, performance and maturity, process improvement, and tools and…
Measure Spotlight Results
(1 - 5 of 205 Results)Time-to-market in days for new product/service development projects
Total cost to perform the function "develop and manage products and services" per $1,000 revenue
Number of FTEs (including external) that perform the process group "govern and manage product/service development program" per $1 billion revenue
Total cost to perform the process group "govern and manage product/service development program" per $1,000 revenue
Number of FTEs (including external) that perform the process group "generate and define new product/service ideas" per $1 billion revenue
