Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
KM for a More Virtual Workforce
With COVID-19 prompting a sudden and massive shift to virtual work, knowledge management (KM) professionals are looking at what elements of collaboration have changed, how to…
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Articles|
Simulation Modeling at the Port of Vancouver
Simulation modeling provides a risk-free, cost efficient mean of examining the operation of complex processes and test improvement ideas before they are implemented. During a…
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Presentation Slides|
Simulation for Process Improvement
Simulation modeling provides a risk-free, cost efficient mean of examining the operation of complex processes and test improvement ideas before they are implemented. During a…
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Presentation Slides|
How Data and Process Simulation Can Achieve Operational Excellence
In this APQC webinar, Port of Vancouver’s Luis Lopez and Erez Iancu Ben Haim discuss how to predict the outcomes of your organizations’ decisions with the support of powerful…
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Virtual and augmented reality are technologies that superimpose computer-generated visual and sensory elements onto the user’s environment. This article describes the basics…
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Natural language processing is machine learning software that enables computers to understand human language and detect patterns therein. This article describes the basics of…
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An integrated digital productivity and collaboration platform is a software suite of interconnected applications that employees use for everyday work. The most common…
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Cognitive search integrates information about a user’s current and past behavior across multiple applications and systems to deliver customized, highly relevant search…
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Autotagging and autoclassification tools automatically generate relevant metadata tags for content items. This article describes the basics of autotagging and…