Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Why is Supply Chain Benchmarking Important?
Supply chain benchmarking is important because managers need to:understand how their supply chains compare to competitors’,evaluate “as is” conditions before they can…
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Procurement is Changing for the Better
In its recent procurement research, APQC found that organizations have seen their procurement processes and systems undergo moderate or significant transformation amid…
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Navigating the Order Management Landscape
To provide a roadmap for traversing this multi-layered OM landscape, APQC’s Marisa Brown (Senior Principal Research Lead, Supply Chain Management) and Madison Lundquist …
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Few terms are more popular and confusing than "Sustainability." Everyone is using it, but what does it mean? In this article, APQC provides a holistic definition plus…
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Given evolving customer behaviors and expectations, organizations are facing increasing pressure to change. The optimization of last mile deliveries is an effective way that…
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The supply chain continues to transform itself to meet the needs of a post-pandemic world. This degree of change means that organizations are devoting resources to change…
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In an effort to improve effectiveness, many supply chain organizations are looking toward teamwork and collaboration, both internally and with external partners. They see the…
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Total Cost to Order Materials and Services
APQC's perspective on data from APQC's Open Standards Benchmarking in procurement related to the total cost to perform the process “order materials and services” per $1,000…
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This article includes data from APQC's Open Standards Benchmarking in Procurement that shows the number of full-time equivalent employees (FTEs) in the procurement group and…
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This article includes metric data from APQC's Open Standards Benchmarking® in procurement showcasing how organizations perform regarding supplier lead times for purchased…
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Cost measures are the most traditional measures used in evaluating process performance. Procurement cost plays a significant role when developing sourcing strategies,…
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APQC's Open Standards Benchmarking® in logistics indicates that organizations are still trying to find the right balance between carrying enough inventory and minimizing…
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Examine a benchmark in logistics to ensure that your practices will keep you running ahead of the competition. APQC highlights recent Open Standards Benchmarking® data that…
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Understanding Logistics Processes
To objectively assess, manage, and compare logistics performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Raw Material Inventory Turns
Delivering goods and products begins with raw materials. Those materials vary widely by industry and manufacturing process, but all must be sourced and managed. A key…
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