Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Articles|
Defining AI and Process Automation
According to APQC research, AI and process automation are the top two competencies for process professionals to develop in the next eighteen months. In February 2024, Madison…
-
According to APQC research, AI and process automation are the top two competencies for process professionals to develop in the next eighteen months. In February 2024, Madison…
-
Articles|
Preparing for AI and Process Automation
According to APQC research, AI and process automation are the top two competencies for process professionals to develop in the next eighteen months. But before implementing a…
-
Articles|
Engaging the Business for RPA
In October 2021, APQC interviewed Margo Rose, Senior Director for Enterprise Lean Value Delivery at the Federal Home Loan Bank of San Francisco (FHLBSF). Rose spoke with APQC…
-
Articles|
RPA Fundamentals with Slalom Consulting
Businesses of today want to leverage automation, whether in its most minimal form or in its entirety. Robotic process automation (RPA) is that quiet murmur that has now…
-
Process audits can be a helpful approach for evaluating performance and evolving maturity. However, many process audits are transactional and disconnected from organizational…