
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Communities of Practice: Advice from KM Leaders
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Articles
Changing Culture and Driving Engagement with the Community Roundtable
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Articles
World Vision International Expands Its Communities to Include External Experts
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Articles
Social Media Marketing for Communities of Practice
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Articles
Audience Segmentation and Targeted Marketing for Communities of Practice
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Articles
Five Classic Engagement Tactics for Communities of Practice
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Articles
Provide Training and Guidance for Community of Practice Roles
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Articles
Multigenerational Knowledge Sharing at the Goodyear Tire & Rubber Company
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration