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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Defining, Collecting, and Organizing Your Digital Life
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Articles
How to Use Chatbots for Knowledge Management
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Articles
How AI Supports Knowledge Discovery at the Society for Petroleum Engineers
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Articles
People-Driven Communities of Practice at BBVA
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Articles
Getting Started with Content Management, Curation, and Findability
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Articles
Blockchain and Its Potential for Supply Chain Innovation
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Articles
"Manage Enterprise Information" Tune-up Diagnostic
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Articles
Percentage of Data and Content Managed as Enterprise Information Assets
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Articles
Manage Enterprise Information FTEs per $1 Billion Revenue
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Articles
Manage Enterprise Information Cost per $1,000 Revenue
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Articles
The Mobile Office Goes Mainstream
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Articles
Why Organizations Should Prioritize Information Management and Delivery
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Articles
How Cognitive Computing Will Revolutionize Enterprise Search
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Articles
How Cognitive Computing Will Supercharge the Next Generation of Digital Sidekicks
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Articles
How Cognitive Computing Supports Expertise Location
Featured Resources
Staff Selections
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Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
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Reports & White Papers
Future Skillsets of Procurement Professionals: Survey Report
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Reports & White Papers
Preparing for the Next Level of Financial Planning and Analysis
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Reports & White Papers
Engagement & The Employee Experience: Survey Report
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Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
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Articles
Drivers of Analytics Program Effectiveness
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Reports & White Papers
Reinventing Supplier Relationship Management (White Paper)
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Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Articles
Leveraging Emerging Tools and Technologies in Finance: Blockchain
