Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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When digital transformation initiatives fail to deliver value to an organization, leaders rightly wonder whether the time and resources devoted to these efforts are well…
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How to Get the Best Out of People
To get the best of people, organizations need to reinvent talent strategies and approaches. During her presentation at APQC’s Process and Performance Management Conference,…
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Labor Cost Forecasting: Process, Roles and Responsibilities, and Critical Success Factors
APQC spoke with FP&A SME Philip Peck about the process, roles and responsibilities, and critical success factors for labor cost forecasting. Peck is the vice president of…