Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Articles|
Reporting on HR and Human Capital
Reporting HR and human capital data to internal stakeholders such as executives, HR leaders, managers, and process owners is foundational to making evidence- based HR and…
-
Investors and the public (including potential customers and employees) are increasingly interested in quantitative data on organizations' human capital resources. This…
-
Organizations are facing increasing pressure to disclose more data to employees, investors, and the public. This article reviews human capital disclosure requirements…
-
Articles|
Strategic Workforce Planning in Practice
Based on APQC interviews with workforce planners, this article provides a wide range of insights on what it takes to build a successful workforce planning program…
-
Does HR work for employees or the business? This article reveals how employees, who responded to APQC’s HR Customer Satisfaction survey, answered this question and explains…
-
Based on an October 2021, APQC webinar presentation by Tapaswee Chandele, global vice president of talent and development at The Coca-Cola Company, this article summarizes…
-
Even best-in-class-HR functions have opportunities to improve and grow. This article, based on APQC's research into the current state of the HR function, presents improvement…
-
In this APQC interview, Tapaswee Chandele, Global Vice President of Talent and Development at The Coca-Cola Company, talks about Coca-Cola’s efforts to foster a learning…
-
In an APQC HCM webinar, Tapaswee Chandele, Global Vice President of Talent and Development at The Coca-Cola Company, shared Cola-Cola’s journey to becoming a learning…
-
The "best" HR functions do things differently. Their practices reveal steps that other HR functions can take to improve performance. Based on an advanced analysis of APQC's…
-
Articles|
Top Challenges Facing HR
Find out the top four barriers that stand in the way of the HR function making a bigger and better contribution to business results. Learn four steps that HR needs to take to…
-
This article looks to answer questions about organizations’ learning analytics capabilities today. Based on the results of APQC’s Open Standards Benchmarking® in Talent…
-
This article describes how best-in-class HR functions manage HR skills and development. It sheds light on the top HR skills gaps among all HR functions and provides guidance…
-
This article describes the data and analytics practices of best-in-class HR functions. It provides examples of how HR functions are applying data and analytics and offers…
-
Articles|
How Best-in-Class HR Functions Manage Change
Drawing from APQC’s Current State of the HR Function Survey, this article reviews the change management strategies and approaches of best-in-class HR functions. It includes…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.