
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Retaining Tomorrow's Leaders
The way in which an organization goes about selecting, cultivating, and transitioning its leaders can have a significant impact on engagement for good or ill. Based on an…
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Biggest Leadership Transition Mistakes
In an interview with APQC, organization and leadership advisor Jane Walton answered questions about the challenges that organizations face in transitioning leaders into new…
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5 Tips for Managing Remote Employees
Managing employees is sometimes a difficult task, especially when they work remote. Good communication skills can help reduce that difficulty. This article outlines five…
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How to Lead Virtual Teams
While there are many documented benefits to both employees and employers to allowing employees to work remotely, there are also challenges for those managing remote employees…
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Succession Planning—Program Essentials
This article presents nine essential actions that an organization can take to develop an effective approach to succession planning. Best-practice organizations carry out…
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Formal Job Rotation Programs
Job rotation programs can help organizations accomplish a variety of objectives, including: Increasing career satisfaction, engagement, and retention Boosting…
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Much has been written about onboarding new hires, but what about when the new hire is an executive? Which onboarding practices remain relevant and what additional elements…
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Accelerating Female Leadership
Women continue to be underrepresented in the leadership ranks of organizations. This article provides guidance on how to cultivate a deeper and wider pool of female leaders…
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It’s widely known that culture is a powerful driver of knowledge management in organizations. The question is, how do you unlock the culture to generate more cohesion,…
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Digital transformation and automation are changing the work that employees do and how they interact with information and one another. Organizations are experimenting with…
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Succession Planning Fundamentals in Practice
Succession planning does even more than fill the internal pipeline for future leaders. It helps an organization retain key talent, increase engagement, diversify the bench,…
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Finance leaders need to keep their eyes on the future, assess current talent gaps, and address employee retention to help recognize the best results from investing in talent…
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As organizations focus on engaging and retaining high-potential finance employees, they are better able to fill their leadership roles promptly and promote them at the…
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In this APQC Webinar, Mitch Beckman, VP HR at Webber, shares his organization's formula for excellence, including a coaching strategy to ultimately improve performance and…
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For many accounts payable (AP) organizations and professionals the refrain sounds familiar: reduce the amount of paper flying around, cut costs, and reduce cycle times. Much…