Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This article looks to answer questions about organizations’ learning analytics capabilities today. Based on the results of APQC’s Open Standards Benchmarking® in Talent…
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This article describes how best-in-class HR functions manage HR skills and development. It sheds light on the top HR skills gaps among all HR functions and provides guidance…
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This article highlights cross-industry talent development practices and outcomes based on the responses of 520 organizations that completed APQC’s Open Standards Benchmarking…
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What Is a Job Architecture?
In this article, learn what a job architecture is, why organizations use job architectures, and the benefits that job architectures have for employees. Also included is a…
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What Is a Skills Taxonomy?
Organizations are finding new uses and benefits from skills taxonomies. This article: Defines the typical elements that make up a skills taxonomy, Describes the…
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This article summarizes an APQC webinar where guest speaker, Amy P. Youngblood, a retired global finance director of a Fortune 100 company, discussed creating a continuously…
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Digital succcess hinges not just on how an organization leverages technology, but also on how it manages talent. In this written interview, GE Digital's Megan Bickle, global…
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Digital transformation and automation are changing the work that employees do and how they interact with information and one another. Organizations are experimenting with…
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Continuing Efforts to Capture Training ROI: Trends and Developments in L&D Measurement and Analytics
Looking at APQC research and at recent developments, this article reviews which training and development measurement models continue to be relevant, how measurement efforts…
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The HR Bench, Beyond The New Hire
How are HR professionals developed as business partners, managers, leaders, and for Centers of Excellence? How does HR develop HR so that it doesn’t have to “buy” HR talent?…
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Top Three Strategic HR Competencies
Strategic business partnership is the aspiration of many HR professionals and HR functions. Realizing this goal requires that HR professionals and functions focus on…
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What Are Hybrid Jobs?
Multiple research studies have recently recognized hybrid jobs as the next big shift for skilled workers. But, what exactly is a hybrid job? This article presents the…
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When I had the opportunity to interview Greta Roberts, co-founder and CEO of Talent Analytics, Corp., I was prepared with a number of burning questions that I have been…
Measure Spotlight Results
(1 - 5 of 82 Results)Number of business entity employees per FTE in learning administration
Number of FTEs that perform learning administration activities per $1 billion revenue
Number of learning days per employee
Percentage of training programs developed externally
Percentage of training programs developed internally
