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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Digital Efforts Grow but Fall Short of Transformation
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Articles
Introduction to Design Thinking
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Articles
The Changing Face of Process Management: Practitioners’ Perspectives
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Articles
Introduction to Customer Journey Mapping
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Articles
Design Thinking: Beyond Empathic Design
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Articles
Picking the Right Criteria for Process Automation
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Articles
Technology Trends for the Supply Chain
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Articles
Analytics: Why Are Organizations Lukewarm on Such a Hot Topic?
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
