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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
How to Leverage Disruption for Innovation and Growth with Scott Anthony
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
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Articles
Tread Carefully with Global Models for Shared Services
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Articles
Shared Services Design and Structure: Gaining Consensus
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Articles
Evolution and Location Selection Considerations for Finance Shared Services
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Articles
Shared Services: Putting the Right People in the Right Jobs
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Articles
Finance Shared Services FTEs per $1 Billion Revenue
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Articles
Finance Shared Services: Technology and Analytics
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Articles
Finance Shared Services: Leaders Do a Lot of Things Right
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Articles
Finance Shared Services: Geographic Model, Governance, and Scope
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Articles
Finance Shared Services: Global Trends in Finance Shared Service Locations
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Articles
Best Practices for Knowledge Management Excellence: 2020 Executive Summary
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Articles
Picking the Right KM Technology
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How Strong KM Supports Project Management
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Articles
Automation and AI Are Changing the Knowledge Management Game
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
