Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Challenging and chaotic business environments teach us important lessons if we are willing to learn them. There is one lesson that seems that all organizations need to keep…
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How Much Do Employers Invest in Learning?
Organizations today face a range of employee development challenges that are only growing. Many skills are quickly becoming obsolete in the face of emergent technologies,…
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This is a common question and for good reason. On the surface, it has a simple and straightforward answer. At its core, it can only be answered with careful consideration…
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Total Cost to Order Materials and Services
APQC's perspective on data from APQC's Open Standards Benchmarking in procurement related to the total cost to perform the process “order materials and services” per $1,000…
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This article includes data from APQC's Open Standards Benchmarking in Procurement that shows the number of full-time equivalent employees (FTEs) in the procurement group and…
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This article includes metric data from APQC's Open Standards Benchmarking® in procurement showcasing how organizations perform regarding supplier lead times for purchased…
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Period-end management reports are an important form of decision-making support that helps leaders gain insight on specific areas of the business. These reports typically…
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Cost measures are the most traditional measures used in evaluating process performance. Procurement cost plays a significant role when developing sourcing strategies,…
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In this article, APQC reviews cross-industry data on middle managers as a percentage of total business entity employees, discusses why there is no “right” number of managers…
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Examine a benchmark in logistics to ensure that your practices will keep you running ahead of the competition. APQC highlights recent Open Standards Benchmarking® data that…
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Raw Material Inventory Turns
Delivering goods and products begins with raw materials. Those materials vary widely by industry and manufacturing process, but all must be sourced and managed. A key…
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Inventory Optimization: Show Me the Money
How can your organization optimize inventory to avoid excessive carrying costs and still satisfy demand? This article looks at the key components of inventory optimization as…
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Reduce Scrap and Rework Costs
Scrap and rework is an important metric to track in manufacturing. Use this document to compare your organization's performance against over 870 other organizations worldwide…
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Number of Accounts in the Chart of Accounts
The Chart of Accounts (COA) is a key accounting tool used for transaction processing, accounting activities, reconciliations, and financial reporting. A COA with too many…
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In this article, APQC reviews HR costs as a percentage of selling, general, and administrative (SG&A) costs and highlights some factors that are important to consider for the…
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