Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Despite advances in search technologies, employees still struggle to find what they need inside organizations. Why? APQC finds that in most cases, the root cause of…
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Cloud software is one of the most pervasive trends in enterprise computing, with global cloud adoption growing each year. APQC carried out its Enterprise Content and…
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Cloud Platforms Should Balance Strong Central Oversight with Decentralized Implementation
Drawing from the results of APQC’s Enterprise Content and Collaboration in the Cloud research, this article examines the governance structures and practices shown to be most…
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Drawing from the results of APQC’s Enterprise Content and Collaboration in the Cloud research, this article examines the top benefits that organizations hope to achieve with…
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Listen to Peers When Selecting Cloud Vendors
In its Enterprise Content and Collaboration in the Cloud study, APQC examined how organizations select vendors and solutions for cloud-based KM, along with the selection…