Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Total Cost to Acquire Talent
Two trends are putting significant pressure on the cost to acquire talent: 1) scarcity of talent with the latest, most-in-demand skills and 2) competition to provide a…
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Talent Acquisition Tune-Up Diagnostic
In a competitive talent market, successfully meeting business objectives requires talent acquisition practices that differentiate your organization from other employers. Yet,…
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HR Strategy and Planning Tune-Up Diagnostic
Having a well-designed and executed HR strategy has been linked with competitive advantage, improved financial outcomes, and superior shareholder returns. To fully reap these…
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HR Strategy and Planning Productivity
In evaluating HR process group and process performance, HR staff productivity is an essential consideration. Generally speaking, high levels of HR staff productivity can…
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HR Strategy Cost per Employee
Having a well-designed and executed HR strategy has been linked with competitive advantage, improved financial outcomes, and superior shareholder returns. To fully reap these…
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HR Strategy Cost Per $1,000 Revenue
One of the first metrics that executives tend to look at when evaluating the performance of corporate functions or processes, such as HR processes, is cost. The measure Total…
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Efficiency of HR Strategy and Planning
Organizations that are efficient in HR strategy and planning deliver the human capital contributions that the business needs in ways that make the best use of HR time and…
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Number of Talent Acquisition Employees
Personnel costs are the largest expense in the talent acquisition process. They take up roughly two-thirds of the average talent acquisition budget (with the remainder…
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Optimizing Recruiter Workload
In the field of HR, recruiter workload is a long-standing topic of debate. In fact, determining the optimal recruiter workload is a high stakes task. The greater the volume…
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Time to Fill a Job Opening
Lengthy hiring processes have long-lasting negative effects. Employers that are slow to move candidates through the hiring process lose the best talent to competitors that…
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3 Key Steps for Addressing Turnover
An organization’s turnover rate provides key insights into the health of its workforce and its approach to human capital management more broadly. But in order to be…
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Quality of hire is considered a key measure of recruiting process performance. Yet, due to its subjective nature, quality of hire is difficult to assess. This article answers…
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Average Tenure of FP&A Employees
In a competitive labor market, leading organizations stand out for their ability to retain finance employees longer than their peers. Based on data from our Planning and…
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HR Cost per Employee
Cost is one of the first metrics that executives look at when evaluating the performance of corporate functions like HR. This article describes one HR function cost measure…
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HR Staff Productivity
HR staff productivity is an important indicator of overall HR function performance. All else being equal, a more productive HR staff can handle a greater volume of work and…
Measure Spotlight Results
(1 - 5 of 610 Results)Selling, general, and administrative (SGA) costs per business entity employee
Total cost to perform the process "manage employee development" per business entity employee
Total cost to perform the process "develop and train employees" per business entity employee
Total cost to perform the process "manage employee performance" as a percentage of total cost to perform the process group "manage employee on-boarding, development, and training"
Total cost to perform the process "manage employee development" as a percentage of total cost to perform the process group "manage employee on-boarding, development, and training"
