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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
How Teach for America Aligns Knowledge Management and Adult Learning
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Articles
How AI Supports Knowledge Discovery at the Society for Petroleum Engineers
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Articles
Shaping Communities of Practice with Design Thinking at Catholic Relief Services
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Articles
Engaging Experts in KM at Samaritan’s Purse
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Articles
Connecting People to Internal Knowledge at Medtronic
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Articles
Digitally Assisting Knowledge Work at MITRE
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Articles
World Vision International Expands Its Communities to Include External Experts
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Articles
Knowledge Management at Abbott Laboratories: Implementing KM Approaches That Work for Engineers
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Articles
Blogging to Deliver More Than Hits at MITRE
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Articles
Knowledge Days at the Global Environmental Facility
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Articles
Fail Fest: Getting Comfortable with the Other "F Word" at World Vision International
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Articles
Locating Expertise at Medtronic
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Articles
Using Knowledge Management for Organizational Change at Pact
Featured Resources
Staff Selections
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Reports & White Papers
COVID-19 Organizational Survival Guide
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Articles
Business Financial Contingency Planning
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Articles
How to Work from Home
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Reports & White Papers
Supplier Risk Management: Current State Practices Report
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Articles
How KM Programs Survive and Thrive in Turbulent Times
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Tools & Templates
How to Analyze Process Risk
