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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Smart phones and tablets are the principal digital interfaces of our generation, and it’s easier than ever for KM programs to put enterprise content and collaboration in the…
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When we think of KM, we often think of systems. What if we instead looked at people and how human capital is our biggest repository? How do we create an environment of…
