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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Smart phones and tablets are the principal digital interfaces of our generation, and it’s easier than ever for KM programs to put enterprise content and collaboration in the…
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Encouraged by the success of Wikipedia, many enterprise-wide wiki initiatives began with enthusiasm to build collaborative repositories but ended with poor buy-in from…
